PRIVACY POLICY

 

Effective: Oct 9, 2022

 

Your privacy is important to us. We respect the privacy rights of all individuals and we are committed to handling your personal information responsibly and in accordance with the applicable law. Please take a moment to familiarize yourself with our Privacy Policy and let us know if you have any questions.

 

PURPOSE

 

This Privacy Policy describes how we manage your personal information for products and services provided by Lingwei Innovation Technology Co., Ltd ("we", "our" or "us"). This Privacy Policy also applies to personal information that is processed by us in the course of our business, including on mobile applications, services, products, and other online or offline offerings unless otherwise indicated. All individuals whose responsibilities include the processing of personal information on our behalf are expected to protect this data by adherence to this Privacy Policy.

 

OUR COMMITMENT TO YOU

 

The Privacy Policy is designed with you in mind, and it is important that you have a comprehensive understanding of and confidence in our personal information collection and usage practices of any personal information provided to us.

 

In this Privacy Policy, "personal information" means any information relating to an identified or identifiable natural person. Such personal information may include, but is not limited to the information you upload or provide to us and information we obtain through your devices as described below.

 

We are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws. We are equally committed to ensuring that all our employees and agents uphold these obligations.

 

Ultimately, what we want is the best for all our users. Should you have any concerns with our data handling practices as summarized in this Privacy Policy, please contact us by email at support@amazfit.com.

 

TRANSPARENCY: WHAT INFORMATION IS COLLECTED AND HOW WE USE IT

 

The categories of personal information we may collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with us and the requirements of applicable law. Some of the ways that we may collect personal information include:

 

We endeavor to collect only that information which is relevant for the purposes of processing.

 

TYPES OF INFORMATION COLLECTED

 

 

 

HOW THE PERSONAL INFORMATION IS USED

 

We acquire, hold, use and process personal information for a variety of business purposes including for providing services and/or products to you, to respond to information requested and to fulfill legal compliance on our part under applicable laws. We may also process and disclose personal information to our affiliated companies and to third-party service providers for the purposes stated in this Privacy Policy.

 

 

  Administrative Purposes. We may use personal information about you for administrative purposes, including to:

 

 

 

 

 

COOKIES AND OTHER TECHNOLOGIES

 

We, as well as our third-party service providers that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. We use Technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us to record certain pieces of information whenever you visit or interact with our websites, services, applications, messaging, and tools, and to recognize you across devices.

 

  What Information is Collected and How We Use Them: Technologies such as cookies, tags, and scripts are used by us and our third-party service providers. These Technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

 

  Cookies. Cookies are small text files placed in visitors’ device browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the website may not work properly.

 

  Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the website that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.

 

  Social Media Widgets: Our products, services and website may include social media features such as connectivity with Facebook (that might include widgets such as the share this button or other interactive mini-programs). These features may collect your IP address, which page you are visiting on our website, and may set a cookie/or use some device or location information to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly by us. Your interactions with these features are governed by the privacy policy of the company providing it.

 

  Log Files: As true of most websites, we gather certain information and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

 

  Mobile Analytics: Within some of our mobile applications, we use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where crashes occur within the application.

 

  Local Storage – HTML5: We use Local Storage Objects (LSOs) such as HTML5 to store content and preferences. Third parties with whom we partner to provide certain features on our websites or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tool for removing HTML5 LSOs.

 

  Website Analytics. We may use Technologies and other third-party tools to process analytics information on our Services (e.g., Google Analytics). For more about Google Analytics information, please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information on our website, please click here.

 

 Our Uses of Such Technologies Fall into the Following General Categories:

 

If you would like to opt out of the Technologies we employ on our websites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.

 

THIRD PARTY WEBSITES, SOCIAL MEDIA PLATFORMS AND SOFTWARE DEVELOPMENT KITS

 

Our App may contain links to other websites and other websites may reference or link to our website, products or other services. These other domains and websites are not controlled by us, and we do not endorse or make any representations about third-party websites or social media platforms.

 

We encourage you to read the privacy policies of each and every website and application with which you interact. We do not endorse, screen or approve and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

 

The website and our other services may also contain links and interactive features with various social media platforms (e.g., widgets). If you already use these platforms, their cookies may be set on your device when using our website or other services. You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum may be viewed and used by others without any restrictions. We are unable to control such uses of your information when interacting with a social media platform, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties for any number of purposes.

 

We may also use third party APIs and/or software development kits (“SDKs”) as part of the functionality of our products and services. APIs and SDKs may allow third parties (including advertisers) to collect your personal information to provide services and content that is more relevant to you.

 

HOW WE SHARE YOUR INFORMATION

 

We may disclose your personal information on occasion to third parties (as described below) in order to provide the products or services that you have requested.

 

Disclosure may be made to third-party service providers and affiliated companies listed in this section below. In each case described in this section, you can be assured that we will only share your personal information in accordance with this Privacy Policy and the applicable terms that govern your use of our services. We will engage sub-processors for the processing of your personal information. You should know that when we share your personal information with a third-party service provider under any circumstance described in this section, we will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. We will contractually ensure compliance by any third-party service providers with the privacy standards that apply to them in your home jurisdiction.

 

ONWARD TRANSFER: SHARING WITH OUR GROUP, THIRD PARTY SERVICE PROVIDERS AND OTHERS

 

In order to conduct business operations smoothly in providing you with the full capabilities of our products and services, we may disclose your personal information from time to time to our affiliated companies. We may also share your information as described in this Privacy Policy with our third-party service providers, to comply with legal obligations, to protect and defend our rights and property or with your permission.

 

Our third-party service providers include, without limitation, our mailing houses, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and marketing service providers. Such third-party service providers will be processing your personal information on our behalf or for one or more of the purposes listed herein.

 

 

 

SECURITY SAFEGUARDS

 

We are committed to ensuring that your personal information is secure, and we will take all practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal information we process.

 

To prevent unauthorized access, disclosure or other similar risks and to comply with applicable privacy and security laws in the countries in which we operate, we have put in place reasonable administrative, technical and physical controls and procedures designed to safeguard and secure the information we collect from your use of our products and services. We will use reasonable efforts designed to safeguard your personal information.

 

For example, when you access your account, you can choose to use our two-step verification process for better security. When you send or receive data from your device to our servers, we make sure they are encrypted using Secure Sockets Layer ("SSL") and other algorithms.

 

All your personal information is stored on secure servers that are protected in controlled facilities. We classify your data based on importance and sensitivity, and endeavor to ensure that your personal information has an appropriate security level. The files and records containing your personal information will be kept in our offices and/or on our servers or those of our service providers and only those employees that require it for the purposes of their duties will have access to this file. We have also implemented controls to require that our third-party service providers and partners have appropriate safeguards designed to protect your personal information as well. We make sure that our employees and third-party service providers who access the information to help provide you with our products and services are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. In some cases, we have special access controls for cloud-based data storage as well. All in all, we regularly review our information collection, storage and processing practices, including physical security measures, in an effort to guard against any unauthorized access and use.

 

However, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed to prevent any interception or other type of misuse. We also depend on you to protect your information. If you become aware of any breach of security or privacy, please notify us immediately. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

 

By using our products and services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the website or through the product or service and/or by sending an e-mail to you. You may have a legal right to receive this notice in writing.

 

WHAT YOU CAN DO

 

  You can play your part in safeguarding your personal information by not disclosing your login password or account information to anybody unless such person is duly authorized by you. Whenever you log in the Zepp Active App, particularly on somebody else's mobile phones or on public Internet terminals, you should always log out at the end of your session.

  We cannot be held responsible for lapses in security caused by third party accesses to your personal information as a result of your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security. Your assistance will help us protect the privacy of your personal information.

 

YOUR PRIVACY CHOICES AND RIGHTS

 

YOUR PRIVACY CHOICES

 

The privacy choices you may have about your personal information are determined by applicable law and are described below.

 

Mobile devices

We may occasionally send you push notifications through our mobile applications with version updates and other notices that may be of interest to you. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device. We may also collect location-based information if you use our mobile applications. You may opt-out of this collection by changing the settings on your mobile device.

 

“Do Not Track”

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

 

Cookies

As noted herein, you may stop or restrict the placement of cookies and other technologies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile ads via their device settings.

 

To be clear, cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device.

 

ACCESSING OTHER FEATURES ON YOUR DEVICE

 

Our applications may need access to certain features on your device such as Wi-Fi network status. This information is used to allow the applications to run on your device and allow you to interact with the applications. At any time you may revoke your permissions by turning these off at the device level and/or contacting us at privacy@zepp.com.

 

CONTROLLING SETTINGS FOR PRODUCTS AND SERVICES

 

We recognize that privacy concerns differ from person to person. Therefore, we provide examples of ways we make available for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:

 

  Log in and out of the account;

  Toggle on/off for other services and functionalities which deal with sensitive or personal information.

 

If you have previously agreed to us using your personal information for the abovementioned purposes, you may change your mind at any time through your device or privacy settings as described above. If you have any questions, please email us at support@amazfit.com.

 

RETENTION POLICY

 

We retain personal information we receive as described in this Privacy Policy for as long as you use our products, services and websites or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information.

 

If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by us even if the further processing is incompatible with original purposes in certain jurisdictions.

 

YOUR PRIVACY RIGHTS

 

In accordance with applicable law, you may have the right to:

 

 

 

 

 

 

 

 

 

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.

 

 

STORAGE AND TRANSFER OF PERSONAL INFORMATION

 

Currently, we have data centers in India and Germany and your personal information is stored in data centers located in India, except for cross-border transmissions as permitted by applicable laws.

To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies or Third Party Service Providers, we shall do so in accordance with the applicable laws. For example, when we transfer your personal information to countries outside the EEA, we do so under the European Commission’s model contracts for the transfer of personal data to third countries (i.e. standard contractual clauses) or in line with any replacement mechanism approved under EU law. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed of the appropriate safeguards taken by us for this transfer of your personal information.

 

We may use overseas facilities operated and controlled by us to process or back up your personal information. You understand that your personal information collected via or by us may be stored outside of your jurisdiction. These overseas jurisdictions may or may not have in place data protection laws which are substantially similar to that in your home jurisdiction. You have understood that the risks under applicable data protection laws are different and we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy. Your personal information may be accessible to law enforcement or other authorities pursuant to a lawful request. By providing information to us, you consent to the storage of your personal information in these locations.

 

MINORS/CHILDREN’S PRIVACY

 

We don’t seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reasons to believe that a minor has provided us with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of the applicable services. If we learn that we have collected any personal information from children under 16 (and in certain jurisdictions under the age of 13) and we do not obtain permission from a parent, we will promptly take steps to delete such information and terminate the minor’s account.

 

UPDATES TO THE PRIVACY POLICY

 

We keep our Privacy Policy under regular review and may update this Privacy Policy to reflect changes to our information practices. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you use the products or services after the updated Privacy Policy is posted. If, at any point, you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the products and services. If we make material changes to our Privacy Policy, we will notify you by email (sent to the e-mail address specified in your account) or post the changes in our App. Such changes to our Privacy Policy shall apply from the effective date as set out in the notice or in our App. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of products and services on mobile phones and/or any other device will be taken as acceptance of the updated Privacy Policy. Before we use personal information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt-out. Where your consent for the processing of personal information is otherwise required by law or contract, we will endeavor to comply with the law or contract.

 

THIRD PARTY TERMS AND CONDITIONS

 

Our Privacy Policy does not apply to products and services offered by a third party. Our products and services may include third parties’ products, services and links to third parties’ websites. When you use such products or services, they may collect your information too. For this reason, we strongly suggest that you read the third party’s privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal information which they collect from you. Our Privacy Policy does not apply to other websites linked from our services.

 

REDRESS/COMPLIANCE AND ACCOUNTABILITY

 

We are the controller of the personal information we process, unless otherwise stated. For information on how to contact us, please refer to “Contact Us” below. If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at support@amazfit.com. We will address your concerns and attempt to resolve any privacy issues in a timely manner.

 

CONTACT US

 

If you have any comments or questions about this Privacy Policy or any questions relating to our collection, use or disclosure of your personal information, please contact us at the address below referencing "Privacy Policy":

 

Lingwei Innovation Technology Co., Ltd.

Attn: Data Protection Officer

3F, Building G, Dongsheng Science Park, No.69 Guanlan Avenue, Longhua, Shenzhen.

 

Thank you for taking the time to understand our Privacy Policy!

 

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